We only ship by Southwest Air Cargo and Delta Cargo. This is our preferred method of shipping the fastest and safest way. You will pick up your fish at the airport cargo facility the same day. We do guarantee live arrival.
All other freight charges are paid to the carrier upon pickup.
Every purchase under $300 will charge a $25 fee for styrofoam box, oxygen, and handling fee.
All sales are final . We don't accept any returns or refunds. DOA will be store credit for the next purchase. DOA over 50% will be refunded.
All payments must pay via Squareup.(plus 3% the Square fee will be applied)
All shipments must be claimed anything happens, DOA (Dead on arrival ) within 2 hours from pick up time showed as on airbill tracking number provided. I prefer you to open the box(es) at the airport to check and send pictures or videos to me as soon as possible.
All fish will keep in quarantine tanks at least 7-10 days from arrival day. All fish will be guaranteed healthy before shipping to the customers. The video or pictures of your fish will be sent before 2 days of shipment.
If you are looking for other different fish on our list please let me know I will find them for you as soon as possible.