Term and Conditions of use:

  1. We only ship by Southwest Air Cargo and Delta Cargo.This is our preferred method of shipping fastest and safest way . You will pick up your fish at the airport cargo facility the same day. We do guaranteed live arrival.
  2. All other freight charges are paid to carrier upon pickup.
  3. Every Purcharse under $300 will charge $25 fee for: box , styrofoam , oxygen, and handling fee.
  4. All sales are final . We don't accept any returns or refund . DOA will be store credit for next purcharse. DOA over 50% will be refund.
  5. All payments must pay via PayPal.(plus 3% PayPal fee will be apply)
  6. All shipments must be claimed DOA (Dead on arrival ) within 2 hour from pick up time showed as on airbill tracking number provided . I prefer you open the box(es) at airport to check and send pictures or videos to me as soon as possible.
  7. All fish will keep in quarantine tanks at least 7-10 days from arrival day . All fish will be guaranteed healthy before ship to the customers . The video or pictures of your fish will be send before 2 days of shipment .
  8. If you are looking for others different fish on our list please let me know I will find them for you as soon as possible.

Thank you for your bussines.